(Daughter and Art Representative to Bobbie Carlyle)
5640 Reykjavik Place, Dulles, VA 20189-5640
tel: (703) 915-9264
send email to:
to contact me at any time. If I can't answer the phone, please
leave a message and I will return your call when I can.
If I'm not
available via phone, I'll try to return your call within 1 business
day. Depending on the nature of your email, you should expect a
response within 1-2 business days.
Terms and Policies
You agree to pay
a non-refundable payment of fifty percent (50%) of the Total Purchase
Price and agree to pay the remaining unpaid balance of the Purchase
Price of the Sculpture prior to the shipment of the sculpture. In
addition, you are responsible for all costs of crating, packaging,
shipping and insurance related thereto. If the sculpture isn't
immediately available then the foundry process will not begin until
receipt of the down payment.
We accept credit
cards, money wires, and checks, or you may pay on-line via PayPal by
clicking on a Buy Now link on the Price List page.
You can return a product
within 60 days to receive your money back, minus shipping. Due
to the cost of production, only 50% of your payment is returnable. You are responsible for the shipping
cost to return the undamaged sculpture. If there is damage,
the amount of damage will be assessed and the amount of your payment
you receive back will reflect the amount of damage.
You may cancel your order
at any time with no penalties provided you haven't paid your
non-refundable down payment of 50%. Once the down payment
is paid, foundry process is started and you lose out on the down
payment. To cancel your order just contact us at the email or
phone number above.
If you cancel or
return your order a refund will be issued in the method of initial
payment. For example, if you pay via credit card your credit card will
be charged back the appropriate amount.
All of Bobbie's sculptures
are 100% satisfaction guaranteed. If you should decide that you
aren't totally pleased with your purchase just return it within 60
days to receive your money back. For the lifesize sculptures and
above, it is only 50% money back due to the large cost to create the
piece. Just contact us at the
phone number or email stated at the top of this page.
There is a contract that will need to be filled out and signed by you
(the purchaser) and Bobbie Carlyle.